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Important Notice for Customers

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At Bank AL Habib, your convenience and safety are of utmost importance.

Please note the following points to stay informed about product features and your transactions.

  • Details of Bank products including latest declared PLS profit/Term Deposits rates are available in the Key Fact Statement on our website
  • System generated receipt is printed on your deposit slip and in case it cannot be printed, a “Cash Received” stamp is applied by the Operations Manager
  • Your financial transactions can be confirmed via SMS*/Email Alerts, ATM, AL Habib Mobile & Netbanking facility or through Statement of Account
  • SMS is sent on your registered mobile number when a new cheque book is issued on your request as is ready for delivery. Please count cheque leaves at the time of collection and keep it in safe custody
  • Stop payments of Cheque(s) can be marked via AL Habib Mobile & Netbanking facility, Call Center or your Relationship Branch
  • Your account information (mobile number, email address, mailing address etc.) should be timely updated to avail uninterrupted banking services

For any details and support, you may contact your Relationship branch or our 24/7 Call Center at (+92 21) 111-014-014.

*Applicable if SMS Value Addition Services are subscribed.